We love getting emails, inquiries and feedback from our fans and customers.
Please allow for up to a day or three for us to respond to your email if a response is needed.
Paul & Susan
Thanks for shopping with us! We use USPS and UPS to make delivering your purchase as fast as possible. Every order has a processing time of 24-48 hours and purchases are shipped on business days (Monday through Friday), excluding holidays.
Please double-check your mailing address before placing the order as we regret to inform you that we are not responsible for items that are sent to an incorrect address.
As soon as your purchase is shipped, you will receive an email notification with a tracking number. If you have any questions regarding your order, we are happy to assist you at firstname.lastname@example.org.
Returns and Exchanges
New and unused merchandise in their original packaging may be returned for a full refund or for an exchange within 14 days of order arrival date. Returns after 14 days of order arrival date are eligible for store credit.
Please send merchandise along with a copy of the enclosed return slip to:
Park La Fun Returns
556 South Fair Oaks Avenue
Suite 101 MB 358
Pasadena, CA 91105
We suggest sending the package via certified/insured mail or UPS/Ground to obtain a record of your return. Please note that parklafun.com is not responsible for the cost of shipping returns, exchanges, and/or any modified orders.
We use USPS Priority Mail for international shipping orders. Please note that import taxes, duties, and/or customs fees are the responsibility of the customer.